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Post by outfromundah on Mar 20, 2017 18:00:37 GMT -5
I hope you don't mind my saying this, but it seems to me that you are trying to deal with these people (insurance, the company who cut your tree, etc.) while still deep in a highly charged emotional state. That is going to get in the way of getting the help you need. I think it would be better for you if you could gently let go of how attached you are to your indignation. Leave it alone.
You might find it helpful to write out the facts of what happened without a lot of adjectives and just step back from the emotionality of it all. As in: I called for services. They came unprepared and without the right equipment. I asked the man to trim two branches at a certain height. He proceeded to remove more branches than I asked him to, and at the wrong height. The tree is old and valuable and is now severely damaged. It needs to be remedied as soon as possible. I expressed dissatisfaction with their work. The office never contacted me to try and make it right....
and so on. Just the facts. Then you can look at it like a script and remind yourself to stay calm while dealing with these people.
When you discuss it with anyone, if you can try not to let yourself get wrapped up in all those adjectives and wanting to insult them, they will hear you better. You can say "This is unacceptable" without raging at them. Look at the facts, express yourself in a matter-of-fact even tone, keep breathing, leave any drama alone, and you will get better results. I hope it all works out. From what CreativeChaos said upthread, it seems that someone skillful and knowledgeable can fix it and save the tree if they do it soon enough.
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Post by notanotherdecade on Apr 29, 2017 2:53:58 GMT -5
Oh nooooo hope the saga has a happy ending .....
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