Blackswan
Banned
Joined: October 2008
Posts: 6,388
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Post by Blackswan on Apr 23, 2013 0:37:58 GMT -5
Every time I leave the mobile version on my iPhone 4 on the safari browser I get logged out and need to sign in again inspite of clicking remember me each time. This did not happen before the switch over.
Thanks for any help in advance!
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Post by eagle on Apr 23, 2013 5:37:26 GMT -5
Every time I leave the mobile version on my iPhone 4 on the safari browser I get logged out and need to sign in again inspite of clicking remember me each time. This did not happen before the switch over. Thanks for any help in advance!
Blackswan, does your mobile phone ask you to remember the password? Or does safari ask you to remember the password?
Also, do you use the ProBoards mobile ap on your mobile phone?
ETA: Swan, can you answer these questions, too please:
- Are you using wifi or 3G/4G? Or does it happen regardless? If it only occurs on 3G, what mobile provider are you using? (example: At&T, etc.)
- What version of iOS are they running (found in Settings > General > About)?
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Blackswan
Banned
Joined: October 2008
Posts: 6,388
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Post by Blackswan on Apr 23, 2013 12:14:58 GMT -5
I don't see anything on that section that says operating system but I see version and it is version 6.0.1. That is the only number there that makes sense as being the iOS.
I only use wifi.
Let me go back and look at your other questions and then I will answer those.
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Blackswan
Banned
Joined: October 2008
Posts: 6,388
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Post by Blackswan on Apr 23, 2013 12:16:13 GMT -5
Ok I don't use the app. I check the box on the screen that says remember me. There is no popup that asks to remember the password, it is part of the website.
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Post by eagle on Apr 23, 2013 23:50:29 GMT -5
Swan, what service provider are you using? (AT&T, verizon, etc?)
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Blackswan
Banned
Joined: October 2008
Posts: 6,388
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Post by Blackswan on Apr 24, 2013 20:20:32 GMT -5
Verizon
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Post by eagle on Apr 25, 2013 6:59:09 GMT -5
Blackswan, I haven't found any answers for you as yet at the ProBoards Support forums, but I did start a thread over there asking for suggestions on how to proceed. That thread is at this link. Feel free to add more information there if appropriate. If not, I'll come back here with additional questions/suggestions that PB Support may have. Either way, hopefully we can get some answers.
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Post by eagle on Apr 25, 2013 8:57:37 GMT -5
Craig at PB Support responded with this question:
Blackswan,
would you check on this, please and get back to me?
Thank you
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Blackswan
Banned
Joined: October 2008
Posts: 6,388
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Post by Blackswan on Apr 26, 2013 0:49:36 GMT -5
Ok
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Blackswan
Banned
Joined: October 2008
Posts: 6,388
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Post by Blackswan on Apr 26, 2013 0:52:30 GMT -5
I found the problem! It was on my side! I was using private browsing. So sorry! Thanks for the help!
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Post by eagle on Apr 26, 2013 8:36:13 GMT -5
Good news, I'll let the PB Support people know. Thanks
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