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Post by disorganizeddragon on Sept 12, 2013 22:26:02 GMT -5
Okay, what now? I cannot load the board on my PC. Well, the "Stepping Out of Squalor" banner will load, as will the banner ad, but absolutely nothing else. I can even log in, but it still won't load anything else.
I had issues from the time I initially loaded the front page and logged in. I also received a message that I needed to update my birthday for my ProBoards global account. Since I wasn't being asked for my password or email address, and hoping perhaps that would correct the problem, I checked the address bar to make sure everything looked legit (it did) and filled in my b-day info. Again, nothing. Oh, it showed I was logged in--there was just nothing under the banner ad. It's as if the banner ad is crashing the rest of the board.
My computer is ancient (Windows XP/IE8), but this is the first time this has occurred. I swear I'll buy a new PC as soon as I get my medical bills down into the upper six-figures, but I'd really like to get back on the board a bit sooner than that. (Using my phone doesn't work for me long term--I'm already as blind as a bat as it is.)
Any help would be greatly appreciated...
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Post by eagle on Sept 12, 2013 22:39:20 GMT -5
Okay, what now? I cannot load the board on my PC. Well, the "Stepping Out of Squalor" banner will load, as will the banner ad, but absolutely nothing else. I can even log in, but it still won't load anything else. I had issues from the time I initially loaded the front page and logged in. I also received a message that I needed to update my birthday for my ProBoards global account. Since I wasn't being asked for my password or email address, and hoping perhaps that would correct the problem, I checked the address bar to make sure everything looked legit (it did) and filled in my b-day info. Again, nothing. Oh, it showed I was logged in--there was just nothing under the banner ad. It's as if the banner ad is crashing the rest of the board. My computer is ancient (Windows XP/IE8), but this is the first time this has occurred. I swear I'll buy a new PC as soon as I get my medical bills down into the upper six-figures, but I'd really like to get back on the board a bit sooner than that. (Using my phone doesn't work for me long term--I'm already as blind as a bat as it is.) Any help would be greatly appreciated... First, if you are logged in at SOS, you should not be seeing any banner ad at all. We are ad free. Okay, that being said, if it's not loading here are a couple of things to try next: 1. Close everything and turn off your computer. Wait at least 10 seconds (maybe longer with XP, I think 30 seconds should be sufficient) then turn the computer back on. Not sleep, but completely off. Try again and let us know. 2. If that doesn't work, empty your cache for your browser. Close your browser. Open it again. See if you can load SOS. Let us know. If you prefer you can do the second one first, and if that doesn't work, do the first one second. But let us know your results. Good luck.
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Post by Celeste on Sept 12, 2013 23:11:05 GMT -5
If you can try another browser other than IE, that might tell us if it browser related, DD.
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Post by disorganizeddragon on Sept 13, 2013 0:53:12 GMT -5
Alright, I did everything eagle recommended--twice. No luck. So I downloaded Chrome (because I was in a hurry and I knew it was quick) and presto!--the board loaded like a charm. Thank you both very much for the recommendations and help.
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